After -sales service
Respected user:
We sincerely thank you for purchasing and using the 51RISC graphics card. The 51RISC graphics card will be replaced with a new one within 60 days from the date of purchase due to quality problems, with a one-year warranty. Abnormal use, improper operation and man-made damage are not covered by this warranty. In order to protect your legitimate rights and interests and avoid your worries, please read the regulations on quality assurance in detail and understand our warranty commitment.
After -sales service commitment:
1、The validity period of the three -package graphics card is three years,The start date is subject to dealer sales certificate。
2、Within seven days from the date of sale,Under normal use,Such as the quality problem of the product,Users can choose a full return、Replacement(The same model and the same specification product)Or repair。When the user requires a return,Dealers will return for free for users,And refund the payment at one time at the invoice price。
3、From the date of sale60Sky,Under normal use,Such as the quality problem of the product,Users can choose to exchange(The same model and the same specification product)Or repair。When the user is required to be exchanged,If the same model and the same specifications are discontinued,The same brand product that is not lower than the performance of the original product。
4、From the date of sale3Year,Under normal use,If there is a problem with the quality of the product, it fails,And it belongs to the normal repair range,It will provide free warranty for one year。If the product cannot be repaired,Then exchange the same model and the same specifications for users for free。If the same model and the same specifications are discontinued,It will change the good product that is equivalent to the performance of the original product for users。
5、Attachment presented with the graphics card(Like:Package、Accessories、Cd、Gifts, etc.)Not within the range of warranty,However, the above attachment found quality problems within seven days after purchasing products,Can be replaced by dealers for free。
Precautions:
1、There is one of the following products,Will not be listed in warranty:
  1)More than the warranty period;
  2)Production、Sales label or barcode tear、Damage、Vague or altering、Counterfeit;
  3)Production、The product model on the sales label or barcode does not match the product of the product;
  4)Burning electronic components on the graphics card、Scratch、Discoloration、External force damage and broken needle(Foot)Wait for non -natural damage;
  5)The chip is lost or burned;
  6)Circuit board or component of the graphics card、Distortion、Rust、Oxidation breaks and other poor appearance;
  7)Graphic card or component structure deformation、Distortion、Loose and other force damage to external forces;
  8)Circuit or circuit of the graphics card burned、Scratch、Burn、Discoloration;
  9)Damage to non -quality reasons caused by improper operation;
10) Products that have been disassembled/modified, repaired or attempted to be repaired by personnel not authorized by 51RISC graphics card;
  11)Due to user transportation、Damage caused by improper storage;
  12)Lightning strike、Natural disasters and other irresistible factors caused by damage caused by non -resistant factors。
2. For products beyond the scope of normal warranty, 51RISC graphics card will first ask the customer for permission to pay for maintenance, and then charge maintenance fees according to the "maintenance charge standard" issued by the repairer. If the parts cannot be purchased or repaired for other reasons, the 51RISC graphics card will return the faulty card and stop the service for the card.
信息
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